Privacy Policy

This Privacy Policy describes how My Wine Travels ("we," "us," or "our") collects, uses, and shares your personal information when you use our mobile application, website, and services (collectively, the "Services").

Information We Collect

Information You Provide to Us

We collect information you provide directly to us when you create an account, complete your profile, use our interactive features, participate in surveys, contests, or promotions, or otherwise communicate with us. This information may include:

• Name, email address, and other contact information
• Username and password
• Profile information, including your wine preferences and taste profile
• Payment information when you make purchases
• Content you submit, such as reviews, ratings, and comments
• Any other information you choose to provide

Information We Collect Automatically

When you use our Services, we automatically collect certain information, including:

• Device Information: We collect device-specific information such as your hardware model, operating system version, unique device identifiers, and mobile network information.
• Usage Information: We collect information about your interactions with our Services, such as the features you use, the time and duration of your visits, and the pages you view.
• Location Information: With your consent, we may collect precise location information from your device to provide location-based services, such as finding nearby wineries.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Create and update your account, process transactions, and send you related information, including confirmations and receipts
• Personalize your experience and deliver content and product and service offerings relevant to your interests, including through our AI-powered recommendation system
• Respond to your comments, questions, and requests
• Send you technical notices, updates, security alerts, and support and administrative messages
• Communicate with you about products, services, offers, promotions, and events, and provide other news or information about us and our partners
• Monitor and analyze trends, usage, and activities in connection with our Services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations

How We Share Your Information

We may share your information as follows:

• With Service Providers: We share information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• With Partners: With your consent, we may share your information with wineries and other partners to facilitate reservations, special offers, or experiences.
• For Legal Reasons: We may share information if we believe disclosure is necessary to comply with applicable laws, regulations, legal processes, or governmental requests.
• In Connection with a Transfer of Business: If we are involved in a merger, acquisition, financing, or sale of business assets, your information may be transferred as part of that transaction.

Data Retention

We store the information we collect about you for as long as is necessary for the purposes for which we originally collected it, or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

Your Rights and Choices

You have several rights regarding your personal information:

• Account Information: You may update, correct, or delete your account information at any time by logging into your account or contacting us.
• Location Information: You can prevent us from collecting location information by changing the settings on your device.
• Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies.
• Promotional Communications: You may opt out of receiving promotional emails from us by following the instructions in those emails.

Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

Children's Privacy

Our Services are not directed to children under 21, and we do not knowingly collect personal information from children under 21. If we learn we have collected or received personal information from a child under 21, we will delete that information.

International Data Transfers

We are based in the United States and the information we collect is governed by U.S. law. If you are accessing our Services from outside the United States, please be aware that information collected through our Services may be transferred to, processed, stored, and used in the United States and other jurisdictions.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through our Services prior to the changes becoming effective.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: product_support@mywinetravels.ai